Third Party Contacts
| Name | Contact |
|---|---|
| Allianz | Phone: 9234 3800 Invoices: via Lanternpay or contact@allianz.com.au Cert: wcadminteam@allianz.com.au | Other: wcvicacc@allianz.com.au |
| DXC | (previously Xchanging) Phone: 9947 3000 Invoices: via Lanternpay or wcvicinvoices@cgu.com.au Cert, Pmp: dcm-info@dxc.com, DCM-Certificates@dxc.com, DCM-New.Claims@dxc.com |
| EML | Phone: 1800 365 842 Invoices: via Lanternpay or claimsvic@eml.com.au Conciliation: conciliationvic@eml.com.au Other: paymentsvic@eml.com.au If your email relates to one of the topics below, please re-send it to the relevant mailbox to ensure a faster response:
|
| Gallagher Bassett | Phone: 9297 9000 #1 Invoices: via Lanternpay or gb_paymentsteam@gbtpa.com.au |
| EML Self Insurance | Phone: 1800 469 931 Invoices: selfinsurance@eml.com.au |
| Subpoenas - County Court of Victoria | Website: https://www.countycourt.vic.gov.au/ |
| Woolworths / Physio Recovery | Invoices: Submitted via Medisupport Claim Details: 02 9527 2255 Vendor No: 96018092 Remittance: 03 6245 6600 Outstanding Invoices: admin@medi-support.com.au, accounts@medi-support.com.au FPES (autho Woolworths items): 1300 653 239 Substidies of Woolworths:
|
| Axis | Details: Aldi, Goodstart, others Contact: PremiumCare@helloaxis.com.au or 1300 196 393 Note: Different rate for each client, as listed in booking email. Please edit invoice amount accordingly. Bote: Submit invoice via link in booking email. Each booking will give you another booking email. |
| Ramsay Health | Invoices: invoice.vim@ramsayhealth.com.au Ph: 1800 738 74 | Fax: 9916 2400 Post: Ramsay Health Care Accounts Payable Warringal Private Hospital, P.O. Box 7602, St.Kilda Road, 8004 |
| Hicaps | Ph: 1300 650 852 #2 Note: Any EFT or HiCaps issues
|
| Medicare | Ph: 13 21 50 #6 Note: #To check unpaid claim (Needs provider DOB and personal email – look under Provider Details tab) |
| Worksafe | Phone: 1800 136 089 |
| Proda | Phone: 1800 700 199 Hours: Monday to Friday, 8 am to 5 pm Note: Option 1 – User name and password queries relating to Provider Digital Access (PRODA) Email: proda@humanservices.gov.au |
| Hostus Support | Note: Phone & Internet tech connection issues Phone: 1800 456 567 | 08) 7320 3800 Email: Helpdesk@hostus.net.au Note: If you have a critical issue between 6am and 10pm affecting multiple users please send an SMS to 0420 749 935 and also 0412 552 550. Do not call either of these numbers. |
| Cleaners | Contact Name: Dom Contact Number: 0437 174 379 |
| Reservoir Hydro | Note: Reservoir Lesuire Centre Contact Name: Jonathon Hayes Contact Phone: 0403 865 054 Contact Email: jonathon.hayes@darebin.vic.gov.au |
| Whitely | Contact Name: John Phone: 0428 623 935 Email: john.triantis@whiteleyhealthcare.com.au | john.triantis@whiteleyhealthcare.com.au | |
| Nookal Tech Support | Phone: 1300 666 525 #2 |
| Speakers - Kew | Name: Dean Phone: 0456 016 767 |