Medicare Error Codes

Common Errors
Error Code 05: not approved
This is usually occurs when the Medicare Card has been updated after the EPC was issued. In this case, it is fixed by adding +1 to the last digit of the Medicare Card

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Code Desc
101       More details of service required to assess benefit
102       No amount charged is shown on account/receipt
103       Letter of explanation is being sent separately
104       Balance of benefit due to claimant
105       Benefit paid to provider as requested
106       Servicing provider unable to be identified
107       Benefit paid on item number other than that claimed
108       Benefit is not payable for the service claimed
111       No benefit payable - claims/s over 2 years old
113       Total charge shown on account apportioned over all items
115       Benefit recommended for this item
117       Benefit not recommended for this item
120       Age restriction applies to this item
122       Associated referral/request line not required
123       Benefit paid on radiology item other than service claimed
124       Item is restricted to persons of opposite sex to patient
125       Not payable without associated operation/anaesthetic item
126       Service is not payable without radiology service
127       Maximum number of additional fields already paid s
128       Benefit paid on associated fracture/amputation item
129       Service is not payable without the base item/s
130       Letter of explanation is being sent separately
131       Date of service not supplied/invalid
134       Single course of treatment paid as subsequent attendance
135       Provider not a consultant physician - specialist rate paid
136       Referral details not supplied- paid at g.p. rate
137       Details of requesting provider not shown on account/receipt
138       Benefit only payable when self-determined/deemed necessary
139       Approved pathologist should not use this item number
140       Non-specialist provider
141       No benefit payable for services performed by this provider
142       Letter of explanation is being sent separately
144       Claim benefit not paid - further assessment required
150       Member has not supplied details to permit claim payment
151       Associated service already paid-adjustment being processed
154       Diagnostic imaging multiple service rule applied to service
155       Letter of explanation is being sent separately
157       Service possibly aftercare - refer to provider
158       Benefit paid on associated abandoned surgery/anae item
159       Item associated with other service on which benefit payable
160       Maximum number of services for this item already paid
161       Adjustment to benefit previously paid
162       Benefit has been previously paid for this service
163       Surgical/anaesthetic item/s already paid for this date
164       Assistant surgeon benefit not payable
166       Letter of explanation is being sent separately
168       Not payable without associated operation/anaesthetic item
169       Operation/anaesthetic item not claimed
170       Assistant anaesthetic benefit not payable
171       Benefit not payable - provider may only act in one capacity
173       Patient episode coning - maximum number of services paid
174       Patient episode coning adjustment
175       Benefit paid on associated foetal intervention item
176       Pay each foetal intervention item as a separate item
177       Foetal intervention item paid using derived fee item
179       Benefit not payable - associated service already paid
184       Benefit paid for additional time item using a derived fee
194       Letter of explanation is being sent separately
195       Letter of explanation is being sent separately
206       Item number does not attract a benefit at date of service
208       Cardnumber used has expired
209       Claimants name stated is different to that on cardnumber
211       Patient not covered by this cardnumber at date of service
212       Date of service used is in the future
214       Claim form not complete
215       Service claimed prior 1 february 1984
217       Patient cannot be identified from information supplied
222       Benefit paid on associated anaesthetic item
223       Service not payable - specified item not claimed or present
225       Patient contribution substantiated-additional benefit paid
226       Date of service is prior to patients date of birth
227       Date of service prior to date eligible for medicare benefit
228       Date of service after benefit period for overseas visitor
229       Benefit paid at 100% of schedule fee
230       Combination of 85% and 100% of schedule fee paid
232       Service claimed not covered by medicare
233       Provider not entitled to medicare benefit at date of service
234       Letter of explanation is being sent separately
236       Letter of explanation is being sent separately
237       Letter of explanation is being sent separately
238       Not paid because all associated services rejected
240       Gap adjustment to benefit previously paid
241       Total charge and benefit for multiple procedure
242       Service is part of a multiple procedure
243       Apportioned charge and total benefit for multiple procedure
244       Benefit not paid - service line in error
245       Benefit paid on service other than that claimed
246       Patient cannot be identified from information supplied
250       Explanation/voucher will be forwarded separately
251       Details of requesting provider not supplied
252       Service possibly aftercare
253       Radiotherapy assessed with other item number on statement
254       Assessment incomplete - further advice will follow
255       Benefit assigned has been increased
256       Benefit not payable on this service for a hospital patient
260       Benefit assessed with associated item on statement
261       Associated surgical items/anaesthetic time not supplied
262       Insufficient prolonged anaesthetic time - service not paid
264       Benefit not payable - compensation/damages service
265       Service not covered by reciprocal health care agreement
267       Service not payable - associated service not present
271       Not payable without associated ophthalmological item
272       Benefit paid on associated ophthalmological item
274       Provisional payment
280       Cannot identify service. resubmit with correct mbs item
282       Date of service outside of referral/request period
306       Card# not valid at date of service-future claims may reject
307       Claim not paid - cardnumber not valid for date of service
308       Ivf service - conditions not met - no benefit payable
316       Benefit not payable - item cannot be self-determined
317       Benefit not payable - additional item to those requested
320       Quoted medicare cardnumber is incorrect
322       Provider not approved for this medicare pathology benefit
325       Laboratory not accredited for benefits for this service
326       Laboratory not accredited for benefits at date of service
328       Benefit paid on associated tomography item
329       Not payable without associated tomography item
331       Benefit not payable - h.i. act sect 20(a)(1)
332       Category 5 lab - benefit not payable for requested service
333       Provider must claim time-based items
334       Benefit not payable-associated pathology must be inpatient
335       Service is not payable without nuclear medicine service
336       Benefit paid on nuclear medicine item other than one claimed
337       Provider must claim content-based items
338       Provider not registered to claim benefit at date of service
339       Benefit paid at the concession rate
340       Refund of co-payment amount
341       No referral details - details required for future claims
342       Referral expired - paid at unreferred (gp) rate
343       Cardnumber quoted on claim form has been cancelled
344       Concession number invalid - benefit paid at general rate
345       No safty net entitlement - benefit paid at general rate
346       Co-payment not made - $2.50 credited to threshold
347       Safety net threshold reached - benefit increased
348       Overpayment of claim - invalid concession number
349       Replacement for requested eft payment rejected by bank
350       Hospital referral - paid at specialist/consultant rate
351       Benefit not payable - lcc number incorrect or not supplied
352       Service date outside lcc registration dates
353       Pathology items not present - no benefit payable
356       Documentation required to process service
358       Documentation not received - unable to process service
359       Documentation not received - unable to process claim
360       No benefit payable when requested by this provider
361       Di exemption/items not approved
364       Items claimed must be as a combination item
367       Service associated with mbac item in a multiple procedure
370       Benefit paid on item number other than that claimed
371       Future claims quoting old style card no. will be rejected
372       Old style card number quoted - benefit not payable
373       Expired card - benefit not payable
374       Old card issue used - benefit not payable - also refer @
375       Service being processed manually
377       Number of patients seen not indicated
378       Provider cannot refer/request service at date of request
390       Documentation not received
391       Service provider on db1 differs from transmitted data
392       Benefit amount changed
393       No benefit payable - baby not an admitted inpatient
395       Tac medical excess
400       Equipment number missing or invalid
401       Benefit not payable - charge amount missing or invalid
402       Benefit not payable- number of patients attended required
403       Subsequent consultation - referral details required
404       Benefit not payable - referral/request details required
405       Equipment number invalid for servicing provider
406       Unable to assess claim - please forward documents
407       Benefit not payable - overseas student
408       Date of service prior to 29 may 1995
409       Cardnumber for this enrolment needs to be verified
410       Age restriction applies for this item - verify details
411       Mbac determination/precedent number not supplied or invalid
412       Benefit not payable - provider unable to claim this service
413       Benefit not payable - date of serv prior to date of request
414       Provider practice location is closed at date of service
415       Referral details same as rendering provider - self-deemed?
416       Services form a composite item - composite item required
417       Referral needed - if no referral, nr item to be transmitted
418       Item cannot be claimed more than once in one attendance
419       Benefit already paid on item - verify if multiple pregnancy
420       Operation/s schedule fee does not meet item description
421       Wrong assistant item used for the operation/s performed
422       Benefit paid has been reduced (benefit = charge)
423       Optical condition not specified - no benefit payable
424       More information required - which eye was treated
425       Benefit not payable - individual charges required
426       Indicate whether new treatment or continuing management
427       Compensation related services - please forward documents
428       Date of service over 2 years - late lodgement form required
429       Patient cannot be identified from the information supplied
430       Conflicting referral details - please clarify
431       Initial consultation previously paid - query subsequent con
432       Not multi-op - more information required to pay benefit
433       Associated referral/request line not required
434       Expired or invalid card. benefit not payable
435       Service for nursing home care recipient - benefit not paid
436       Cannot claim out of hospital service through simplified bill
437       Card details invalid. a new medicare number has been issued
449       Held eft payment reprocessed - incorrect claimant selected
450       Eft details invalid - cheque issued for benefit
452       Resubmit claim for this service - image not claim related
453       Resubmit claim for service-claim details do not match image
454       Resubmit claim for service - some details not shown on image
455       Resubmit claim for this service-include account and receipt
456       No action required - line adjusted to process claim
457       No action required - line adjusted to process claim
458       No action required - benefit paid on adjusted claim
461       Adjustment to benefit previously paid
475       Patient/service details invalid or missing
500       Rejected in association with another item in this claim
501       Group attendance or item format invalid
502       Patient is not eligible to claim benefit for this item
503       Referral date format is invalid
504       Charge amount missing/invalid - no benefit payable
505       More information required. evidence of condition
506       Consultation not payable on same day as surgical procedure
507       Site not accredited for this service
509       Service paid as item 2712/2719
510       Service paid as item 52-96/or similar item
511       Emsn threshold reached - cap applied to benefit
512       Multiple musculoskeletal mri service rule applied
513       Multiple musculoskeletal mri and di services rules applied
514       Required equipment type code not on lspn register
515       Equipment is older than allowable age for this item
516       Ben paid for base and derived radiotherapy items claimed
517       Mpsn threshold reached - 80% out of pocket paid
518       Benefit paid at 100% schedule fee + emsn
519       Mpsn threshold reached - partial 80% out of pocket paid
520       Benefit paid at 100% schedule fee + part 80% out of pocket
521       Paid part 80% out of pocket + between 85% and 100% increase
522       Benefit paid - emsn + between 85% and 100% schedule fee
524       Safety net benefit adjusted
525       Only attracts benefit when claimed via bulk billing
528       Provider not in eligible area (incorrect rrma,ssd or state)
529       Bulk bill additional item claimed incorrectly
530       Patient not on concession/under 16 years at date of service
535       Missing data
536       Location specific practice number not supplied
537       Location specific practice number invalid
538       Location specific practice number not recognised
539       Location specific practice number not valid at date of serv
540       Enhanced primary care plan item not previously claimed
549       Bulk bill incentive item already paid - adjustment required
550       Associated service not claimed - no benefit payable
551       Specimen collection point is incorrect or not supplied
552       Specimen collection point not valid at date of service
553       Approved collection centre number not supplied
554       Total benefit for anaesthetic service
555       Benefit paid on main rvg anaesthetic item
556       Rvg time item not claimed
557       Associated rvg anaesthetic service not claimed
558       Rvg anaesthetic item not claimed
559       Patient outside age range - please verify age
560       Rvg item restriction
561       Benefit paid on rvg item claimed
562       Benefit paid on associated rvg anaesthetic item
563       Associated rvg service already paid
564       Multiple vascular ultrasound services site rule applied
565       Multiple di and vascular ultrasound service rules applied
566       Total benefit for diagnostic imaging service
567       Benefit paid on main diagnostic imaging item
568       Item cannot be substituted
569       Provider unable to substitute
600       Requesting/referring provider unable to be identified
601       In hospital services cannot be claimed as out of hospital
602       Out of hospital service cannot be claimed as in hospital
603       Newborn not yet enrolled with medicare - no benefit payable
604       Service over 6 months old - late lodgement form required
605       Referral expired - no benefit payable
606       Referring provider number not open at date of referral
607       Referral date has been omitted
608       Referring and servicing provider same - no benefit payable
609       Service cancelled at providers request
610       Provider specialty not consistent with item claimed
611       Referral/request details not supplied - no benefit payable
612       Date of referral after date of service - no benefit payable
613       Card number cannot be identified from information supplied
614       No benefit payable - please notate time of each visit
615       Multiple procedures - notate times and area of treatment
616       Item cannot be claimed as in hospital service
617       Item cannot be claimed as out of hospital service
618       No benefit if requested by this provider at date of request
619       Servicing provider number not open at date of service
620       Duplicate transmission - no further payment made
621       Item not claimable electronically
622       Pet drop-down items not claimable via edi
623       Pet items only claimable via direct bill
624       Pet items - payee provider required
625       Payee provider not eligible to claim pet items
627       Pdt statement not provided by the doctor
629       Initial pdt therapy item not present on patient history
633       Refer back to the specialist (referring provider is closed)
634       Refer back to the specialist (servicing provider is closed)
635       Late lodgement not approved - letter being sent separately
636       Benefit reduced-dental cap broken
637       No benefit payable-dental cap reached
638       Derived fee and other item cannot be claimed in-hospital
639       Provider not in an eligible area to claim this item
640       More than one base and derived item claimed
641       More than one base item claimed
642       Benefit paid for derived and other item claimed
643       Derived item assessed with other item on statement
700       Benefit cannot be determined for this service
701       Benefit cannot be determined due to complex assessing rules
702       Item restrictive with another item
703       Duplicate of item already quoted
704       Provider not permitted to claim this item
705       No associated pathology service
706       Provider not associated with a pathology laboratory
707       Pathology laboratory not registered at date of service
708       Item cannot be claimed from this pathology laboratory
709       Another assistant item should be claimed
710       Associated surgical items not present
711       Unable to determine associated surgery
712       Base item not present or in incorrect order
713       Radiotherapy fields greater than maximum allowable
714       Benefit not determined - number ot time units not present
715       Number of time units exceeded maximum allowable
716       Service forms a composite item - composite item required
717       Benefit not payable on this service for a hospital patient
718       Provider location not open at date of service
719       Benefit cannot be calculated for hyperbaric oxygen therapy
720       Eligibility cannot be determined for this item
732       Referral period not valid for referring provider
0       The task has been completed successfully.
1001       Unable to load /connect to Java Virtual Machine.
1002       Unable to unload Medicare Online Claiming.
1003       Medicare Online Claiming is not operational.
1004       A session could not be established.
1005       No session matching the provided session ID currently exists.
1006       PKI login failure.
1007       Transmission failure.
1008       Medicare Online Claiming already operational
1010       Medicare Online Claiming session already exists
1011       Unable to find Java Virtual machine library
1012       The CLASSPATH environment variable cannot be found
1013       Unable to locate the base Java Classes
1014       Unable to locate the EasyclaimAPI class
1015       Create Cryptostore failure
1016       Config file not found, cannot be opened or file type incorrect. Check path.
1017       Config file already loaded. No action taken
1018       Config parameters does not exist or not defined for this DLL version
1019       Config parameter cannot be set as Medicare Online Claiming already operational (ie. loadEasyclaim already called)
1701       Sql failure
1702       XML to JAVA classes conversion failure
1703       Client Adaptor session does not exist
1704       Desecure failure
1705       Secure failure
1711       Unexpected protocol exception
1712       HTTP server error
1713       Protocol error
1714       Error occurred attempting to load logic pack
1715       The added content was created with a LogicPack with a different major and minor version therefore it cannot be loaded
1716       Request received, process in progress
1717       No logic packs have been loaded
1718       No further reports exist in session
1719       No unloadable content exists in session
1720       Unknown content type OR problem with configuration preventing ContentInfo lookup
1721       Development mode not supported by this ContentInfo OR retrieval of dev content failed
1722       Intermittent problem signing using the HCI token. Repeating the function call should be successful
1723       The receiver has rejected this asynchronous response and will not accept it at any future time. The sender should take whatever action is appropriate to reverse the transaction that generated the response.
1724       The receiver is unable to accept this asynchronous response at this time - the sender should attempt to deliver the response at a later time
1725       Inconsistent search criteria has been set
1726       The Business Process Manager has been unable to accept the claim request due to an unknown error
1727       Response received
1728       An undetermined error has occurred processing the request in the BPM
1997       An attempt to call an unsupported function was made
1998       An undefined error has been detected in C DLL
1999       An undefined error has been detected in Java API
2001       A claim is in progress and cannot be modified
2002       Missing or invalid transmission content type
2003       No transmission exists
2004       The element name supplied is not valid or does not apply to the current function
2005       No authorised claim exists within the specified session
2006       A claim or request already exists. Another claim or request cannot be created until the current claim or request is cancelled or completed.
2007       The transmission is empty i.e. the transmission does not contain any content
2008       No business object currently exists for the supplied Session ID
2009       The condition name supplied is not valid
2010       The claim type is not valid
2011       The information being set is inconsistent with the information currently set for this claim
2012       Transmission in progress. The requested action cannot be done until the current transmission is sent or cancelled.
2013       A report is in use. The existing report must be cleared before a claim or transmission can be created.
2014       The current claim has already been processed (submitted or accepted). Get details then clear the claim
2015       No voucher exists within the session for the supplied VoucherSeqNum
2016       No service exists in the claim for the supplied service ID
2017       The Payee Provider specified is the same as the Servicing Provider
2018       Data validation, cross field validations or unacceptable errors have been detected and not corrected OR data has been changed and not validated before submission. Correct any errors and resubmit.
2019       An object with the supplied object ID already exists
2020       Invalid file path type
2021       Invalid directory or directory not found
2022       The report name supplied is not valid
2023       The report is not available yet or is no longer available for retrieval
2024       A voucher with the quoted sequence number already exists in the claim/session
2025       The maximum number of child business objects for the parent business object type has been reached
2026       An out of sequence function call has occurred
2027       The report does not exist for the given selection criteria
2028       The requested clear would have removed the last voucher from the claim. The claim requires at least one voucher to be present.
2029       This function does not apply to the current report
2030       The data element being set is inconsistent with other data elements already set OR a data element has been set and a related conditionally required data element has not been set.
2031       The claim contains an unacceptable error that must be corrected prior to submission/storage
2032       The maximum number of services allowable for the voucher has been reached
2033       The maximum number of services allowable for the claim has been reached
2034       The OutputBuffer allocated is too small for the data being retrieved
2035       The function requested is inconsistent with the current state of processing
2036       The current claim must be completed (submitted, accepted or authorised and stored) or cancelled
2037       An error was detected with the voucher sequencing. The sequence numbers must begin with 01 and increment by one as each voucher is added.
2038       The referral/request type is inconsistent with the service type set for this claim
2039       Invalid service ID
2040       The claim or request data received by the Client Adaptor from the client system is incomplete or missing
2041       Record Sequence Number is invalid
2050       Unable to map specified PathOfObject to an existing business object
2051       The position of the business object in the hierarchy of business object types is invalid
2052       This method is not supported by the type of content you are creating
2053       Patient contribution amount must be less than total charge
2054       Date of service is inconsistent with other dates set
2055       Patient contribution amount should not be set when the account is fully paid
2056       The supplied discharge date must not be earlier than the admission date
2057       Instances of admission date, discharge date, care plan issue date or clinical condition treated reason date cannot be earlier than date of birth.
2058       Expected high level object missing
2059       The part number must be less than or equal to the part total
2060       Text for requested return code not found. Either the Medicare CA ErrorList.properties file not found or is out of date.
2064       A CID segment must be supplied
2065       A PAT segment must be supplied
2066       An EPD segment must be supplied
2067       Number of Palliative Care Days must be supplied
2068       Where one of the conditional data elements is set then all conditional data elements in the MOR segment must be set
2069       Required HCP data not present
2070       The only special character allowed in ANSNAPId is a hyphen.
2071       If PatientClassificationCode=PS then TotalPsychiatricCareDays must be set
2072       TotalPsychiatricCareDays must be in the format NNNNN
2073       PalliativeCareDays must be in the format NNNN
2074       NumberOfQualifiedDaysForNewborns must be in the format NNNNN
2075       NonCertifiedDaysOfStay must be in the format NNNNN
2076       NumberOfHours must be in the format NNNNN
2077       MultiDisciplinary RehabPlanDate must be in the format DDMMYYYY
2078       DischargePlanDate must be in the format DDMMYYYY
2079       TotalDaysPaid must be in the format NNNN
2080       AccommodationBenefit must be in the format NNNNNNNNN
2081       TheatreBenefit must be in the format NNNNNNNNN
2082       LabourWardBenefit must be in the format NNNNNNNNN
2083       IntensiveCareUnitBenefit must be in the format NNNNNNNNN
2084       ProsthesisBenefit must be in the format NNNNNNNNN
2085       PharmacyBenefit must be in the format NNNNNNNNN
2086       BundledBenefits must be in the format NNNNNNNNN
2087       OtherBenefits must be in the format NNNNNNNNN
2088       FrontEndDeductible must be in the format NNNNNNNNN
2089       AncillaryCoverStatus must be in the format A or N
2090       AncillaryCharges must be in the format NNNNNNNNN
2091       AncillaryBenefits must be in the format NNNNNNNNN
2092       HospitalInTheHomeCareBenefits must be in the format NNNNNNNNN
2093       SpecialCareNurseryBenefits must be in the format NNNNNNNNN
2094       CoronaryCareUnitBenefits must be in the format NNNNNNNNN
2095       TotalProstheticItemBenefit must be in the format NNNNNNNNN
2096       ProductCode must be in the format AAAAAAAA
2097       HospitalContractStatus must be in the format A or N
2098       PersonIdentifier must not contain any special characters
2099       MedicalPaymentType must only be one numeric character
2999       An error has been detected whilst executing a function within the Client Adaptor
3001       Communication error. Check that you have a current internet session. For further assistance contact the Medicare eBusiness Service Centre.
3002       The response from the central site was not received within the permitted response time.
3003       The Medicare server is not operational. Try again later. If the problem persists, contact the Medicare eBusiness Service Centre.
3004       The request cannot be dealt with at this time because real-time processing is not available or the system is down. Contact the Medicare eBusiness Service Centre for further assistance.
3005       The message format received by the Client Adaptor was not valid (PKI)
3006       The message could not be decrypted. Contact the Medicare eBusiness Service Centre for further assistance.
3007       The Client Adaptor could not decrypt the return message. Contact the Medicare eBusiness Service Centre for further assistance.
3008       The sending Location could not be identified at the Client Adaptor
3009       The Medicare signing certificate could not be found in the JKS. If problem persists contact the Medicare eBusiness Service Centre.
3010       The data has been corrupted in transmission
3011       The transmission received at the Client Adaptor was not encrypted.
3012       The message received at the Client Adaptor was not signed. Messages should be signed by the sending Location.
3013       The signing Location is unknown. For further assistance contact the Medicare eBusiness Service Centre.
3014       The internal message format is invalid. Contact the Medicare eBusiness Service Centre for further assistance.
3015       The response could not be secured. Contact the Medicare eBusiness Service Centre for further assistance.
3016       The supplied location ID does not match the HCL. For further assistance contact the Medicare eBusiness Service Centre. [No longer used]
3017       The transmission date is not the current date. Check the system date set in the transmitting computer.
3018       Data content of the message received by the Client Adaptor is unrecognisable
3019       Data content of the message received by the Client Adaptor is missing or exceeds the maximum allowable size
3020       The message format received at the Server was not valid (PKI). Contact the Medicare eBusiness Service Centre for further assistance.
3021       The sending Location could not be identified at the Server. Contact the Medicare eBusiness Service Centre for further assistance.
3022       The data arriving at the Server has been corrupted in transmission. Contact the Medicare eBusiness Service Centre for further assistance.
3023       The transmission arriving at the Server was not encrypted
3024       The message arriving at the Server was not signed
3025       The internal format of the message arriving at the Server is invalid. Possible cause: non standard characters in a patient's name. Contact the Medicare eBusiness Service Centre for further assistance.
3026       Data content is unrecognisable at the Server. Contact the Medicare eBusiness Service Centre for further assistance.
3027       Data content of the message arriving at the Server is missing or exceeds the maximum allowable size
3028       HTTP 1.0 response code 202 returned
3029       HTTP redirection attempted
3030       HTTP client error
3031       The server cannot fulfil this request
3032       Bad Gateway encountered
3033       Duplicate Claim IDs. More than two (2) claims have been submitted with the same Claim ID. Contact the Medicare eBusiness Service Centre for further assistance.
3034       An invalid object ID has been supplied
3035       The type of claim being transmitted or received cannot be identified
3036       The sending Location's details failed validation against the Registration File. Contact the Medicare eBusiness Service Centre for further assistance.
3037       The sending Individual's details failed validation against the Registration File. Contact the Medicare eBusiness Service Centre for further assistance.
3038       Authentication failed at proxy server. Session element AuthProxyName contains proxy name at which failure occurred. Set AuthProxyUserId and AuthProxyPasswd to provide authentication at the proxy.
3039       An error occurred during transmission to Medicare. It is unknown whether the claim was processed. Contact the Medicare eBusiness Service Centre.
3040       Health Fund system unavailable
3041       Test transmissions are not supported for this business function at this time
3042       Health Fund cannot accept this claim. Please contact the Health Fund for assistance.
3043       The TransactionId of the submitted ERA has previously been received by the HUB
3045       Health Fund cannot accept this transmission at this time. Please assign a new unique transaction Id and resubmit
3999       An undefined error was detected either preparing the transmission, during transmission or at the Medicare central site
5001       The quoted Individual Certificate RA number is registered to another individual
5002       One or more of the Professional Number Stems quoted is registered to another individual
5003       Professional Number Stem(s) must be supplied
5004       Action type must be supplied
5005       Subscription ID must be supplied
5006       Valid state code must be supplied
5007       The subscription ID supplied is not registered.
5008       The Registration already exists
5009       Name required. At least one of surname or first name must be supplied.
5010       The subscription ID supplied has been identified as in-active
5011       Update request received where existing record has old subscriber version (V1R0) . Need to be a insert request.
5201       Duplicate claim at Health Fund
5202       The Health Fund system has reached capacity
7001       Service Rate must be supplied.
7002       The Hospital Indicator must be set.
7003       Pre-Existing Ailment (PEA) Indicator must be supplied.
7004       The Funds' Universal Patient Identifier (UPI) must be supplied.
7005       A Voucher Id is missing and must be supplied.
7006       A ServiceId is missing and must be supplied.
7007       Co-payment description must be set.
7008       Excess amount description must be supplied.
7009       Claim assessment code required.
7010       Service Assessment Code must be supplied.
7011       Element Name must be supplied.
7013       Provider is not registered at the transmitting Location for IHC DVA
7014       Service Code or Item Number for IHC DVA cannot be more than 5 characters
7017       Accommodation Total Leave Days must equal all Leave Period Leave Days (IHC DVA)
7018       Service or Item From Date cannot precede Accomm Summary From Date (IHC DVA)
7019       Service or Item To Date cannot be later than Accom Summary To Date (IHC DVA)
7020       Please split the Item into parts with less than 99 days (IHC DVA)
7022       Certificate cannot span calendar years. Split into calendar years (IHC DVA)
7023       Item cannot span calendar years. Split into separate calendar years (IHC DVA)
7024       IHC DVA does not support Adjustments Items
7025       Service or Item Charge Amounts over $99999.99 are not supported by IHC DVA.
7026       DVA file number does not have a Gold or White card and may not be eligible for services. Please verify file number and resubmit claim.
7028       Name does not match registered name for File Number.
7029       IHC DVA does not support over 400 services or vouchers in a transmission
7030       IHC DVA can't have over 80 vouchers in a transmission. Split claim and resubmit.
7031       Transmitting Location not registered for DVA. Contact eBusiness 1800 700 199
7032       The Total Charge cannot include non Hospital Charges for IHC DVA
7033       Invalid Provider Number for IHC DVA
7034       IHC DVA claims are not accepted from Public Hospitals at present.
7035       Patient gender must be Male or Female for IHC DVA.
7036       Service or Item From Date for IHC DVA cannot be later than the Date of Lodgement
7037       Claim Certified Ind missing (this may apply where certification details are implicitly set as part of a business object)
7038       ClaimCertifiedDate and ClaimCertifiedInd are missing.
7039       ADLTransferMobilityInd is missing or invalid value has been set.
7040       AcceptedDisabilityText is missing
7041       ReferralIssueDate is inconsistent with the ServiceTypeCde and/or other data elements set
7042       ReferralOverrideTypeCde is inconsistent with the ServiceTypeCde and/or other data elements set
7043       ReferringProviderNum is inconsistent with the ServiceTypeCde and/or other data elements set
7044       RequestIssueDate is inconsistent with the ServiceTypeCde and/or other data elements set
7045       RequestOverrideTypeCde is inconsistent with the ServiceTypeCde and/or other data elements set
7046       RequestingProviderNum is inconsistent with the ServiceTypeCde and/or other data elements set
7047       HospitalInd is inconsistent with the ServiceTypeCde and/or other data elements set
7048       ReferralIssueDate is prior to patient date of birth
7049       ReferralIssueDate is after the date of service
7050       RequestIssueDate is prior to patient date of birth
7051       ReferralOverrideTypeCde must be set or referral details must be set
7052       ReferralPeriod is inconsistent with the ServiceTypeCde and/or other data elements set
7055       TreatmentLocationCde is inconsistent with the ServiceTypeCde and/or other data elements set
7056       CollectionDateTime is inconsistent with the ServiceTypeCde and/or other data elements set
7057       AccessionDateTime is inconsistent with the ServiceTypeCde and/or other data elements set
7058       AccessionDateTime is earlier than RequestIssueDate
7059       ADLToiletingContinenceInd is missing or invalid value has been set.
7060       AfterCareOverrideInd cannot be set when ServiceTypeCode is set as Pathology, Diagnostic or Radiotherapy
7061       DuplicateServiceOverrideInd is inconsistent with the ServiceTypeCde and/or other data elements set
7062       EquipmentId is inconsistent with the ServiceTypeCde and/or other data elements set
7063       FieldQuantity is inconsistent with the ServiceTypeCde and/or other data elements set
7064       ItemNum must be set to KM where DistanceKms is set
7065       LSPNum is inconsistent with the ServiceTypeCde and/or other data elements set
7066       MultipleProcedureOverrideInd is inconsistent with the ServiceTypeCde and/or other data elements set
7067       NoOfPatientsSeen is inconsistent with the ServiceTypeCde and/or other data elements set
7068       Rule3ExemptInd is inconsistent with the ServiceTypeCde and/or other data elements set
7069       S4b3ExemptInd is inconsistent with the ServiceTypeCde and/or other data elements set
7070       SCPId is inconsistent with the ServiceTypeCde and/or other data elements set
7071       DistanceKms is missing
7072       DistanceKms is set more than once within the voucher
7073       DistanceKms is set where no other service exists within the voucher
7074       DistanceKms is set and the date of service is not consistent with another service item present in the same voucher
7075       DistanceKms is set with ChargeAmount
7076       ItemNum = KM and ChargeAmount has been set
7077       ItemNum = KM, DistanceKms and ChargeAmount have all been set
7078       ItemNum is set to KM or OT80 but DistanceKms has not been set.
7080       NumberOfServices is inconsistent with the ServiceTypeCde and/or other data elements set
7081       ADLPersonalHygieneInd is missing or invalid value has been set.
7082       NumberOfServices is not a valid value
7087       ADLEatingInd is missing or invalid value has been set.
7088       ADLCognitiveBehaviouralInd is missing or invalid value has been set.
7093       NoOfPatientsSeen is not a valid value for TreatmentLocationCde
7094       RequestIssueDate a future date
7095       DateOfService is an invalid value
7096       ADLTool is missing or invalid value has been set.
7097       LivesAloneInd is missing or invalid value has been set.
7098       CarerInd is missing or invalid value has been set.
7099       BreakInEpisodeOfCare is missing or invalid value has been set.
7100       RestrictiveOverrideCde can only be set when ClaimTypeCde is set to PC
7101       A minimum of 3 data elements is required for a search to be conducted.
8001       No more claims exist within the report
8002       No more rows exist within the report
8003       Patient is currently ineligible for Medicare. This status can be confirmed for today only.
8004       The report requested contains too much data to be returned. Try more specific selection criteria
8005       The individual has been matched using the submitted data however differences were identified. Please check the information returned and update your records.
8006       Claim accepted however Medicare patient validation outstanding. - This return code will be deleted [LW]
8007       Membership matched. Please ask patient to contact the Fund
8008       Membership matched but provider must contact the Fund
8009       The name supplied for this individual differs from that held by Medicare. This individual only has one name. Please check the name and update your records.
8010       The request has not been completed within the allocated time frame
8011       The report contains header information only
8012       Details for a POTENTIAL match with DVA records have been returned. Please check this information with the Veteran and, if correct, update your records
8013       Veteran identification confirmed however their card type could not be determined. Please contact DVA.
8014       Claim accepted for processing. Updated information has been supplied
9001       The Location is not authorised to undertake Online Claiming transactions. The transmission has been rejected. Contact the Medicare eBusiness Service Centre for further assistance.
9002       The individual signing the claim or making the request is not authorised to undertake Online Claiming transactions. The claim has been rejected. Contact the Medicare eBusiness Service Centre for further assistance.
9003       The provider is identified as inactive for Online Claiming purposes. Contact the PKI Customer Service Centre for assistance.
9004       Only test transmissions are acceptable from this location at this time. Contact the Medicare eBusiness Service Centre for further assistance.
9005       The signature (HCI) is not that of the Servicing Provider
9006       The Provider is not authorised to participate in Online Claiming. Contact the Medicare eBusiness Service Centre for further assistance.
9007       The Location is not authorised to undertake the function on the date of transmission. The transmission has been rejected. Contact the Medicare eBusiness Service Centre for further assistance.
9008       Claims from this provider must be signed using their Individual Certificate
9009       This transaction type is not permitted from this type of client
9010       The software product used to create the transaction is not certified for this function. Contact the Medicare eBusiness Service Centre for further assistance
9011       Billing Agent is not recognised as belonging to the transmitting Location
9012       The intended recipient is unable to accept this content type at this time
9013       Hospitals can only submit eligibility checks relating to their hospital
9014       The requestor is identified as a Billing Agent. Billing Agents can only submit eligibility checks using their Billing Agent identifier.
9015       StartDateBreakInEpisode is missing or invalid value has been set.
9016       StartDateBreakInEpisode cannot be set where BreakInEpisodeOfCare is set to 4 or 5.
9017       EndDateBreakInEpisode must be set where BreakInEpisodeOfCare is set to 1, 2 or 3.
9018       EndDateBreakInEpisode is missing or invalid value has been set.
9019       NumberOfCNCVisits is missing or invalid value has been set.
9020       NumberOfRNVisits is missing or invalid value has been set.
9021       NumberOfENVisits is missing or invalid value has been set.
9022       NumberOfNSSVisits is missing or invalid value has been set.
9023       NumberOfCNCHours is missing or invalid value has been set.
9024       NumberOfRNHours is missing or invalid value has been set.
9025       NumberOfENHours is missing or invalid value has been set.
9026       NumberOfNSSHours is missing or invalid value has been set.
9027       Community Nursing Minimum Data Set elements cannot be set unless ServiceTypeCde is set to F
9028       StartDateBreakInEpisode must be before or equal to EndDateBreakInEpisode.
9029       ClaimCertifiedInd must be set to Y to submit the claim
9030       EndDateBreakInEpisode cannot be set where BreakInEpisodeOfCare is set to 4 or 5
9031       PaymentMode cannot be set when AccountPaidInd = N.
9032       FinancialInstitutionId supplied is not currently registered with Medicare.
9033       FinancialInstitutionId must be set, and can only be set, where PaymentMode is equal to EFTPOS.
9034       PaymentMode is not a valid value.
9035       FinancialInstitutionId is not a valid value or format.
9036       PaymentMode cannot be set where EFT details are supplied.
9101       Invalid Passphrase. The Passphrase entered does not match the passphrase for this Location certificate.
9102       The Location Certificate (HCL) has expired. Contact the Registration Authority.
9103       The token relating to the individual certificate could not be found
9104       The Individual Certificate (HCI) has expired
9105       Invalid certificate type. The certificate type is either location or individual
9106       Could not change passphrase. Ensure original passphrase entered is correct, the new passphrase differs from the old passphrase and that the new passphrase conforms to passphrase requirements.
9107       The private keys specified could not be imported. Please check the input filenames. If the problem persists call the Medicare eBusiness Service Centre
9108       The Medicare Public Certificates could not be imported. Please check the input filenames. If the problem persists call the Medicare eBusiness Service Centre.
9109       One or more of the specified files could not be accessed. Please ensure the filenames are correct, and you have read access to them
9110       Could not create one or more destination files. Please ensure you have write access to the destination directory and sufficient space available
9111       If createCryptoStore - a JKS already exists in the nominated folder. Otherwise a problem has been encountered using PKI services. Repeating the function call should be successful
9112       Location signing Certificate not found in the PSI Store.
9113       Individual signature not required
9114       Individual signature is optional
9115       The Location Certificate used has been revoked by the Registration Authority. Please contact the PKI Customer Service Centre
9116       The Location Certificate used differs from the Certificate recorded for this Location. Contact the Medicare eBusiness Service Centre for assistance.
9117       The Location Certificate used cannot be used for the requested function. Contact the Medicare eBusiness Service Centre for assistance.
9118       The Location has been identified as inactive. Contact the Medicare eBusiness Service Centre for assistance.
9119       The provider is identified as inactive for Online Claiming purposes. Contact the PKI Customer Service Centre for assistance.
9120       The Individual Certificate used has been revoked by the Registration Authority. Contact PKI Customer Service Centre for assistance.
9121       Desecure failure at Medicare. Contact the PKI Customer Service Centre for assistance
9122       Location Id missing from transmission
9123       The HCL Certificate used to sign the transmission is not the Certificate currently registered against the Location Id
9124       Unable to determine the Location Id from the submitted data. Please contact the Medicare eBusiness Service Centre for assistance.
9125       Cannot register Location based on transaction type
9126       No current Location Certificate exists in the nominated PSI Store
9127       Requested Location Encryption Certificate not found in the PSI Store.
9128       MultipleProcedureOverrideInd is an invalid value
9129       NoOfPatientsSeen is not a valid value
9130       NumberOfPatientsSeen cannot be set when MultipleProcedureOverrideInd is set
9131       NoOfPatientsSeen is not a valid value if the RequestOverrideTypeCde is set
9132       Rule3ExemptInd is an invalid value
9133       S4b3ExemptInd/S4B3ExemptInd is an invalid value
9134       SCPId is an invalid value
9135       ServiceId is an invalid value
9136       TimeOfService is an invalid value
9137       DateOfService is a date in the future
9139       CollectionDateTime is later than RequestIssueDate
9140       SelfDeemedCde is an invalid value
9141       SelfDeemedCde is inconsistent with the ServiceTypeCde and/or other data elements set
9142       The value in the Restrictive Override Code is invalid, please check and resubmit your claim.
9144       TimeOfService must be set if either DuplicateServiceOverrideInd or MultipleProcedureOverrideInd or both are set to Y
9145       DistanceKMS is inconsistent with ServiceTypeCde and/or can't be set with MultipleProcedureOverrideInd, DuplicateServiceOverrideInd, Rule3ExemptInd, S4B3ExemptInd, TimeOfService, SCPId, CollectionDateTime,AccessionDateTime, FieldQuantity,LSPNum,EquipmentId
9146       Authorisation is missing
9147       Distance KMs cannot be set when TreatmentLocationCde is set to R
9193       CollectionDateTime is earlier than RequestIssueDate
9201       Invalid format for data item
9202       Invalid value for data item. The data element does not comply with the values permitted or has failed a check digit check.
9203       Date of service must be no more than six (6) months in the past
9204       Date in future. The date supplied must not be in the future
9205       Requested data item is empty.
9206       Date must be in the future. The date supplied is expected to be a future date
9207       An item cannot be self deemed or substituted when a referral or request override has been set
9208       Date supplied too old
9209       Date supplied is greater than 12 months in the future
9210       Date of service must be no more than two years in the past
9211       Future date-time. Date-time cannot be in the future
9212       ServiceId is not set
9215       Authorisation date is an invalid value (this may apply where Authorisation date is explicitly set)
9217       Authorisation date is a date in the future
9218       Authorisation date more than 2 years past
9219       VeteranFileNum is a mandatory field and must be provided
9220       Payee Provider Number is not a valid value
9221       Claim Certified Ind not a valid value (this may apply where Authorisation date explicitly set)
9222       Claim Certified date is an invalid format. (this may apply where Authorisation date explicitly set)
9223       Claim Certified date is an invalid value (this may apply where Authorisation date explicitly set)
9224       Claim Certified date must not be a future date (this may apply where Authorisation date explicitly set)
9225       Claim Certified date more than 2 years past
9226       PatientDateOfBirth more than 130 years ago
9227       PatientDateOfBirth is later than Date of Service
9228       AcceptedDisabilityInd is an invalid value
9229       AcceptedDisabilityText set but AcceptedDisabilityInd not set to Y
9230       AcceptedDisabilityText is an invalid value
9231       PatientAddressLocality is an invalid value
9233       PatientAliasFamilyName is an invalid value
9234       PatientAliasFirstName is an invalid value
9236       PatientFamilyName is an invalid value
9237       PatientFirstName is an invalid value
9244       PatientAddressLocality is an invalid value
9245       PatientAddressPostcode is an invalid value
9246       PatientDateOfBirth is an invalid value
9247       PatientGender is an invalid value
9248       ReferralIssueDate is an invalid value
9249       ReferralPeriodTypeCde is an invalid value
9250       ReferralOverrideTypeCde is an invalid value
9251       ReferringProviderNum is an invalid value
9252       RequestingProviderNum is an invalid value
9253       RequestIssueDate is an invalid value
9254       RequestOverrideTypeCde is an invalid value
9255       ServiceTypeCde is an invalid value
9256       ServicingProviderNum is an invalid value
9257       HospitalInd is an invalid value
9258       VeteranFileNum is an invalid value
9259       VoucherId is an invalid value
9260       PatientDateOfBirth in the future
9263       ReferralPeriod is an invalid value
9270       HospitalInd is not a valid value for TreatmentLocationCde
9271       TreatmentLocationCde is an invalid value
9273       AccessionDateTime is a future date-time
9274       CollectionDateTime is a date-time in the future.
9275       AccessionDateTime is an invalid value
9277       AfterCareOverrideInd is an invalid value
9278       ChargeAmount cannot be set where DistanceKms is set
9279       PatientDateOfBirth is an invalid value
9280       ReferralIssueDate is an invalid value
9283       RequestIssueDate is an invalid value
9286       TimeOfService is an invalid value
9288       ServiceText is an invalid value
9290       AccountReferenceNum is an invalid value
9291       ChargeAmount is an invalid value
9292       CollectionDateTime is an invalid value
9293       DateOfService is an invalid value
9294       DistanceKms is an invalid value
9295       DuplicateServiceOverrideInd is an invalid value
9296       EquipmentId is an invalid value
9297       FieldQuantity is an invalid value
9298       ItemNum is an invalid value
9299       LSPNum is an invalid value
9301       Patient's Medicare card number must be supplied
9302       Patient's reference number must be supplied
9303       Patient's first name must be supplied
9304       Patient's family name must be supplied
9305       Servicing Practitioner's Provider Number must be supplied
9306       Date of service must be supplied
9307       An item number must be supplied for each service
9308       Referring Practitioner's Provider Number must be supplied
9309       Referral issue date must be supplied, and must be prior to, or the same as, the date of the medical service, cannot be before the date of birth, nor after the referral start date
9310       Requesting Practitioner's Provider Number must be supplied
9311       Request issue date must be supplied, and must be prior to, or the same as, the date of the medical service and cannot be before the date of birth
9312       Claimant first name, family name, date of birth, claimant Medicare card number and reference number must be supplied. If any one data element is supplied, then all five (5) must be supplied.
9313       Patient/Claimant address line 1 must be supplied or all claimant address elements removed.
9314       Patient/Claimant locality must be supplied or all claimant address elements removed
9315       Patient/Claimant postcode must be supplied or all claimant address elements removed
9316       The Referring/Requesting Provider cannot be the Servicing or Principal Provider
9317       Account payment status required. Must be paid or unpaid.
9318       Non standard referral has been set without the referral period
9319       Date of lodgement not supplied
9320       Time of lodgement not supplied
9321       Location ID not supplied
9322       Referral period details must be supplied
9323       Incomplete banking details. BSB code, account number and account name must all be supplied.
9324       Claim ID not supplied or invalid
9325       Service type not supplied
9326       At least one voucher must be included in the claim
9327       Claim type must be consistent with the transmission type set by the createTransmission function
9328       The maximum number of contents allowable in this transmission has been reached
9329       The data element being set is not relevant to this claim type
9330       The data appears to be other than a stored patient claim
9331       The data appears to be other than a stored bulk bill claim.
9332       Voucher must contain at least one (1) service
9333       Assignment/submission authorisation not supplied
9335       Bank account details supplied for unpaid claim
9336       Hospital details must be supplied in the text field
9337       At least one service in the voucher must have a non zero charge amount
9338       A required charge amount has not been supplied or is inconsistent with other data supplied.
9339       Transmission date missing or invalid
9340       Transmission time missing or invalid
9341       More information required. Either text must be keyed against a service or a time supplied for the voucher.
9342       The Payee Practitioner supplied is the same as the Servicing Provider. If both are the same, only one of the Servicing Provider should be completed
9343       Veterans File Number/patient details incomplete
9345       Patient's Date of Birth not supplied
9346       Patient's gender not supplied
9347       Request type code must be set when a request exists
9348       Batch Identifier missing or invalid
9349       Immunisation Date invalid or missing
9350       Next Due Date for immunisation invalid or missing
9351       Medicare Card Issue Number missing or invalid
9352       Provider Child ID missing or invalid
9353       Information Provider Number missing or invalid
9354       ATSI Indicator missing
9355       Contact phone number missing or invalid
9356       Vaccine code missing or invalid
9357       Vaccine dose missing or invalid
9358       Clinic Code missing or invalid
9359       Vaccine Batch Number missing or invalid
9360       HepB Birth Dose Flag invalid or missing
9361       Encounter details do not contain an allowable combination of the minimum required fields
9362       The encounter must contain at least one (1) episode
9363       Encounter already contains equivalent antigen(s)
9364       Patient information provided is insufficient
9365       Referral period or referral date to must be supplied
9366       Referral Date From must be supplied
9367       Referral Date From is later than Referral Date To
9368       Hep B Birth Dose Date is prior to Patient's Birth Date or prior to 1 January 1996
9369       The patient Fund membership number must be supplied
9370       The Fund brand Id must be supplied
9371       OPV type must be supplied
9372       The claim type for the claim must be supplied
9373       Discharge date supplied therefore admission date must also be supplied
9374       Both product name and version must be supplied
9375       All vouchers within the claim must have the same service type code
9376       Facility Id or Treatment Location Provider Number must be supplied
9378       Claim Type has been identified as an Agreement, the Facility Identifier must also be supplied
9379       Claim Type has been identified as an Agreement, Informed Financial Consent must also have been identified as being verbally given or supplied in writing for the patient or indicated as not obtained
9380       Claim Type has been identified as a Gap Cover scheme, Informed Financial Consent must also be identified as being supplied in writing for the patient or indicated as not obtained
9381       Claim Type has been identified as a Gap Cover Scheme, Financial Interest Disclosure must have been given
9382       Conflicting selection criteria supplied. When TransactionId supplied no other criteria can be supplied.
9383       If either ReceivedFromDateTime or ReceivedToDateTime set both must be set
9384       ReceivedFromDateTime must be prior or equal to ReceivedToDateTime
9385       RequestContentType must be supplied
9386       Maximum request period cannot exceed 31 days
9387       Request must specify either one or more transaction Ids or a received date time range
9388       Request must specify one or more Transaction Ids
9389       The account reference Id must be supplied
9390       The Billing Agent Id must be supplied
9391       Payer name, payment run date, payment reference, deposit amount, payee Location Id, part number and part total must be supplied
9392       Benefit amount, Date of lodgement and Account Reference Id must be supplied for each claim
9393       The Transaction Id must be supplied for each claim where the claim channel code is SB3 or SB4
9394       The number of items exceeds the maximum allowable for this content type
9395       Fund claim explanation code must be supplied as the claim has been rejected by the Fund
9396       Incomplete data in outbound transmission
9397       Principal Provider Number must be supplied
9398       OEC type must be supplied
9399       Accident indicator must be supplied
9400       Length of stay must be supplied and cannot exceed the number of days from the date of admission to date of discharge inclusive.
9401       Presenting Illness Code must be supplied.
9402       Same day indicator / code must be supplied.
9403       Admission date must be supplied
9404       Date of admission and date of discharge must be consistent for all vouchers
9405       FundReferenceId must be supplied
9406       Table name, description and scale must be supplied
9407       The financial status of the member must be supplied
9408       Benefit must be supplied for each service
9409       Fund explanation code and explanation text must be supplied
9410       If service explanation code or service explanation text is supplied both must be supplied
9411       The compensation claim indicator must be consistent across all vouchers within the claim
9412       Collection date time and accession date time must be supplied for all services in the voucher where S4B3 exemption is indicated against any service in the voucher
9413       Collection date time must be prior to accession. Date of service must be on or after the date of accession. Collection date must be on or after date of birth and the date of the request.
9414       If collection date time or accession date time is present both must be present
9415       Date of service cannot be prior to the accident date
9416       The service must have been rendered in hospital where S4B3 exemption is indicated against the service
9417       Service must have been requested, self deemed or a request override set
9418       Payee Provider Number must be supplied
9419       Both the concomitant provider number and role must be set. The concomitant provider can only undertake a single role and cannot be the servicing provider.
9420       The Servicing provider must be the same for all vouchers within the claim
9421       Benefit assignment authorisation details must be supplied or are incomplete
9422       Clinical condition information missing or incomplete
9423       Clinical indicators, request/referral details and/or results and related information is missing or incomplete
9424       Health Care Plan details (type, issue date) incomplete
9425       Dates of service within the voucher must be consistent
9426       Check KMs. Only one km entry permitted per voucher and the voucher must contain another item with the same Date of Service.
9427       Service start date must be on or after the patient's date of birth and on or before the date of service and service end date.
9428       The service end date must be on or after the date of service and the service start date and supplied where number of services is greater than one.
9429       When duplicate service override requested or supporting details supplied both must be present
9430       When multiple procedure override requested or supporting details supplied both must be present
9431       The original procedure date must be on or after the patient's date of birth and on or before the date of service
9432       Item Start Date Time must be supplied. It must be on or after the patient's Date of Birth and the Date of Service, and prior to the Item End Date Time.
9433       Item End Date Time must be supplied. It must be on or after the Date of Service, and after Item Start Date Time.
9434       Time in future. The date and time supplied must not be in the future.
9435       Time of service must be set against all items within the voucher if set against any item within the voucher, except where DistanceKms is set
9436       Anaesthetic type code must be supplied
9437       When AfterCareOverrideInd or AfterCareExplanationText present both must be present. Both may be present when AfterCareApportionedPercentage or AfterCareProviderNum present
9438       Aftercare provider number required and must not be the same as the servicing provider.
9439       Either the service has been flagged as having been self deemed or the reason for the service being self deemed has been supplied. If one is present both must be present.
9440       The appliance order date must be greater than or equal to the patient's date of birth and equal to or less than the date of service and delivery date. Supporting details must be supplied where an appliance has been ordered.
9441       When intensive care override requested or supporting details supplied both must be present
9442       A service cannot be substituted without request details also being present
9443       Original procedure details (date, item number and supporting details) are missing or incomplete
9444       Anatomical details (region and description) are missing or incomplete
9445       Where item is set to KM or the distance travelled is stated, both must be present without a charge amount
9446       Fund Payee Id must be consistent across all vouchers.
9447       A Segment Identifier is missing or invalid
9448       A TFR segment must be supplied
9449       ACS segment must be supplied and can only be supplied, if any of ACD, CCG or LPD segments are also supplied
9450       Leave period must be supplied when the leave days indicated in the Accommodation Summary is greater than 0
9451       A PSG segment must be supplied
9452       An MSG segment must be supplied
9453       A DMG or PSG segment must be supplied
9454       A DMG segment must be supplied
9455       A MED segment must be supplied
9456       Urgency code must be supplied
9457       Compensation code must be supplied
9458       Contiguous claim code must be supplied
9459       Facility Type Code must be supplied
9460       Transaction Id of claim to be adjusted must be supplied.
9461       Patients’ Medical record number must be supplied
9462       Patient Admission Weight can only be set if the patient is less than 365 days old.
9463       Accommodation status must be supplied
9464       Facility Contract Status Code must be supplied.
9465       Episode Id must be supplied
9466       Episode Type Code must be supplied
9467       Patient Classification Code must be supplied
9468       Referral Source Code must be supplied
9469       Charge Raised Code must be supplied
9470       Service Code must be supplied
9471       Service Code Type Code must be supplied
9472       From Date is either missing or after To Date
9473       ANB segments must contain Baby Date of Birth, Family Name, First Name, Gender and Number.
9474       Transfer Code must be supplied
9475       Accommodation Day must be supplied
9476       To Date must be supplied
9477       Number Of Days must be supplied
9478       Leave Days must be supplied
9479       An ACD Segment must contain Bed Level Add On Indicator and Bed Level Code
9480       Day Rate must be supplied
9482       A CCG segment must contain a Critical Care Type Code and Critical Care Add On Indicator must be set.
9483       Service Time must be set for all PSG segments with the same Date of Service.
9484       A TRG segment must contain Distance Kms, Transport Hours Minutes, From Locality, To Locality, Start Time and Transport TypeCode.
9485       An MIG segment must contain both a Service Quantity and Service Rate.
9486       Principal Diagnosis must be supplied
9487       Ventilation Hours Minutes must be supplied
9488       Only 49 additional diagnoses and 50 procedures can be set within a DMG segment.
9489       Casemix Code Type Code must be supplied
9490       Issue Date must be supplied
9491       Certificate Type Code must be supplied
9492       Text must be supplied
9493       Either CertifyingProviderNum or CertifyingProviderName must be supplied
9494       Admission time must be supplied.
9495       Previous Transaction Id and Previous Account Reference cannot be set when Claim Channel Code is SB3 or SB4.
9496       Benefit Amount cannot be negative when Claim Channel Code is SB3 or SB4.
9497       Either Presenting Illness Item Number or Presenting Illness Code must be set, but not both.
9498       Cannot submit fully paid accounts for this claim type.
9499       Service Quantity must be supplied.
9500       Patient Admission Weight can only be set if the patient is less than 365days old.
9501       A submission response report is available
9502       Multiple reports are included in the response
9503       More reports meeting the criteria are available for retrieval
9504       More rows for this report are available for retrieval
9601       Claim successfully transmitted and pended for further assessment by a Customer Support Officer. Claimant will be advised of outcome by mail.
9602       This claim cannot be lodged through this channel.  Please submit the claim via an alternative Medicare claiming channel.
9603       Check location. The location entered for the address is invalid.
9604       Check bank account name. The name supplied is not a valid account name.
9605       Another Medicare Card may have been issued to the patient or the details you entered do not match those held by Medicare. Please update your records and resubmit the claim.
9606       Another Medicare Card may have been issued to the claimant or the details you entered do not match those held by Medicare. Please update your records and resubmit the claim.
9607       This item is only claimable via Bulk Bill
9608       The service requires confirmation that an operative procedure from groups 03 - 09 has been performed subsequent to the attendance.
9609       Time (duration) required for the item
9610       Equipment number required
9611       Check item. The item claimed is either unknown or invalid at the date of service. Eg Misc, incorrect alpha included
9612       This service is normally only performed in a hospital
9613       This service cannot be performed in hospital
9614       Check bank account number
9615       An error has been detected with the address
9616       The BSB supplied is invalid, unknown or cannot be used for Medicare payments
9617       The referral has expired
9618       Either an amount has not been entered in the charge field or an invalid amount has been entered.
9619       Check postcode and locality. This is not a recognised combination OR a PO Box type locality has been entered.
9620       The radiotherapy service performed is not payable using the equipment number
9621       The pathology, diagnostic imaging or specialist service cannot be self determined or the Practitioner cannot self deem
9622       The attendance item must contain the number of patients seen
9623       Payee Provider cannot be used with an assistant surgeon item (51300 or 51303) or an assistant anaesthetist item (17500)
9624       A subsequent consultation has been keyed and the date of service is after the referral expiry date
9625       Claimant address needs to be updated with Medicare, Issue account/receipt for the claimant to submit via an alternative Medicare claiming channel.
9626       The patient is or was covered under the Reciprocal Health Care Agreement
9627       Check date of service
9628       Referral or request required
9629       Check item and patient
9630       Please check the request or referral details
9631       Check if service self deemed
9632       Duplicate of service already paid. If not duplicate resubmit with appropriate indication.
9633       A new Medicare card has been issued. Please update your records and ask the patient to use the new card number for any future claims.
9634       A new Medicare card has been issued. Please update your records and ask the claimant to use the new card number for any future claims.
9635       Check Servicing Provider. May not be able to provide the service for this item at date of service
9636       Check Payee Provider
9637       More information is required. Service text or other information is required to support this service.
9638       Claimant details required. Patient or quoted claimant is a minor.
9639       PO Boxes are not an acceptable address type for this claiming method.
9640       The benefit assessed for this claim exceeds the review threshold. While no assessing errors have been detected, the claim needs to be reviewed by a Medicare operator.
9641       A restrictive condition exists
9642       DVA Pathology not supported in this release.
9643       Check claimant name
9644       Mix of in hospital and out of hospital services are not permitted
9645       The claim identified for deletion has a status other than Paid Same Day
9646       The claim could not be located by Medicare.
9647       The claim has already been deleted by Medicare.
9648       The Reason Code for requesting Same Day Delete is missing or invalid
9649       Patient's eligibility cannot be determined
9650       The card number and/or patient details submitted did not match Medicare checks. Please verify the details and resubmit with additional information if available.
9651       The transmission Id supplied is not valid
9652       Enter either all address details or no address details for the claimant
9653       Multiple claims have been identified at the Medicare Central Site matching this deletion request. Please contact the Medicare eBusiness Service Centre to delete the correct claim.
9654       Mixed LSPNs within a voucher are not allowed
9655       An LSPN is required
9656       LSPN invalid
9657       LSPN not recognised
9658       LSPN not valid at date of service
9659       SCP Invalid
9660       This item cannot be used as a substituted service
9661       This provider cannot substitute services
9662       Provider must contact Fund
9663       Check Fund and Membership Card details
9664       Check Patient details. If correct, check Fund and Membership Card. If correct, the name known to the Fund may differ from that held by Medicare OR Patient Unique Identifier has not been supplied (if applicable to Fund).
9665       Cannot uniquely identify the Patient from the information supplied.
9666       Patient must contact Fund
9667       Health Fund Membership cover suspended or cancelled
9668       Medical claims are not covered for this patient. Patient must contact Fund
9669       Patient is ceased or pending cessation
9670       Claim type identified cannot be submitted through this channel at this time. Please submit claim through another channel.
9671       The Health Fund identified does not currently accept transmissions through this channel
9672       Your Fund information is out of date. Please update your Fund list and resubmit.
9673       Fund registration record is incomplete or needs correction. Please contact the Medicare eBusiness Service Centre for assistance.
9674       Fund patient validation not undertaken as the Medicare validation was unsuccessful
9675       Current Medicare card has expired. Patient must contact Medicare as claims using this Medicare card may be rejected.
9676       The equipment required for this service is not registered for the LSPN provided
9677       The equipment used for this service has exceeded the required equipment age
9678       The service is not payable as an appropriate associated service is not present
9679       The content type specified does not match the actual type of the specified Transaction Id
9680       Claim assessment code is invalid for this claim
9681       Provider not in eligible area (incorrect RRMA, SSD or State)
9682       Medicare cannot assess the request due to a system limitation. Please contact the Medicare eBusiness service centre to discuss.
9683       Medicare cannot assess this request due to a system limitation. Please check patient details and then contact the Medicare eBusiness Service Centre should assistance be required.
9684       The unique patient identifier supplied was not valid for this membership. Check the patients fund membership card for the correct patient identifier.
9685       A concessional entitlement has not been found for this patient
9686       Baby not known at Fund.
9687       EFT details are not registered at this fund for this provider or Facility. Fund must be contacted before further claims are submitted.
9688       An Admission / Discharge Date can only be supplied for services flagged as being performed in a Hospital.
9689       Services relating to the specified Service Type Code can only be submitted for a single patient per claim / request.
9690       Only Medicare can handle MBS items and Medicare can only handle MBS items.
9691       Only the Fund Assessment Code should be returned when the assessment is flagged as Complete.
9692       An Item Number must be supplied for every MBS service.
9694       The referral period type must be identified.
9695       Fund does not perform OEC with prosthetics or miscellaneous items at this time.
9696       For IMC, set both ClaimId and ClaimChannelCde. For IHC or OVS, set neither.
9698       Service is possible aftercare, check the account and resubmit with a valid indicator if not normal aftercare
9699       Item not covered for this patient at this date of service
9700       An incorrect item number appears to have been used/amount claimed does not match item number
9701       The maximum number of services for this item have been paid, if this service is not a duplicate please resend with correct item numbers as per MBS
9702       A base item has not been entered or should be entered first. Please re-submit claim with correct sequence.
9703       Item number used can not be claimed for this Provider. Check details of service and re-submit with appropriate item.
9704       This service appears to have been previously claimed. Please contact Medicare if you wish to discuss.
9705       In some instances where two or more services are performed together, they are claimable under one item number. Please check the MBS for correct item and re-submit. If exceptional circumstances exist, please issue account/receipt notating reasons
9706       This item requires a specific notation of the relevant condition. Please check the MBS and resubmit via an alternative Medicare claiming channel.
9707       This claim needs to be referred to a Medicare Customer Services Officer for further assessment. Please issue claimant with an account/receipt to claim via an alternative Medicare claiming channel.
9708       Equipment number entered does not appear to be registered with Medicare, correct details and re-submit or contact Medicare.
9709       An age restriction applies to this item. Please check the MBS to verify item specifics.
9710       This item number has specific restrictions that cannot be overridden. Benefit not payable for this service.
9711       This claim requires further assessment by a Medicare Customer Services Officer. Please issue claimant with an account/receipt to claim via an alternative Medicare claiming channel.
9712       The item number claimed and an override code used cannot be used together. Please resubmit the claim or contact Medicare for assistance.
9723       ToothNum is an invalid value.
9725       UpperLowerJaw is an invalid value.
9728       NumberofTeeth is an invalid value.
9742       SecondDeviceIdentifier is an invalid value.
9743       SecondDeviceIdentifier is missing.
9744       OpticalScript is an invalid value.
9754       ReferralPeriodTypeCde is inconsistent with the ServiceTypeCde and or/other data elements set.
9755       AdmissionDate must be greater than or equal to the PatientDateOfBirth.
9756       DischargeDate must be greater than or equal to the AdmissionDate.
9757       AdmissionDate not set.
9759       TimeDuration is missing.
9761       TimeDuration is an invalid value.
9762       AdmissionDate must be a valid date.
9763       DischargeDate must be a valid date.
9764       DischargeDate must be greater than or equal to the PatientDateOfBirth.
9766       TimeOfService must be set if either DuplicateServiceOverrideInd and / or MultipleProcedureOverrideInd and / or Rule3ExemptInd are set to Y.
9767       Claim Certified date is an invalid value.
9769       VoucherId is missing.
9771       ChargeAmount cannot be set where ServiceTypeCde = F.
9772       ReferralOverrideTypeCde cannot be present where ServiceTypeCde is set to F or K.
9773       ChargeAmount cannot be claimed for item number OT80.
9774       Item number OT80 cannot be claim if the distance travelled is less than 50km radius from their normal place of business.
9775       The Transaction Id is invalid.
9776       Maximum number of Transactions cannot exceed 500.
9777       A duplicate Transaction Id. has been received.
9778       ReferringProviderNum and ReferralIssueDate must both be set when ServiceTypeCde is set to F (Community Nursing) or K (Clinical Psych)
9780       Assessment Data fields supplied in error
9999       An indeterminate error has been detected