| Pr: Away - Set as away when taking your break and at the end of your shift. |
| Pr: Available - Set as available at the start of your shift and after your break. |
| Short Cuts Home Screen - Straight to DID as per labels. |
| History - View all recent call activity. |
| 3cx PBook - Look up internal staff directory ("3cx Phonebook" option). |
| Recall - Auto redials last number. |
| Menu - Status / Features / Directory / History / Message / Basic / Advanced / USB. |
| To Check Voicemail messages - Menu → Message → 1.View Voice Mail → (select message line & listen for prompts). |
| To Transfer Calls - While on the call, hit the transfer button → Options: Directory / History / Home → Transfer. |
| Download Yealink Manual |